1.At the basic level, this theme will require the following conditions:
Apache 2.x or Microsoft IIS 7
PHP 5.6.x or 7.x
MySQL 5.0.4 or higher
We Recommended PHP configuration limits are as follows:
2. To help you with this issue I need to check your FTP+wp-admin. Please provide your FTP+wp-admin login details to move further with this issue. Don’t forget to mark reply as private below if you share any sensitive data.