- August 25, 2017 at 8:33 pm #6103
Please tell me how can I get a refund. Since there error is in functions.php, I took a look and compared the file I downloaded yesterday and the file I downloaded today. They are completely different. I don’t see any changelog records since last year for this theme. You are releasing themes that are not properly tested after you update them and are not providing proper changelog documentation. I can’t use a theme when I can not trust the developer when they release future updates.
- August 26, 2017 at 2:11 am #6107
We have updated the latest version of theme on Themeforest and the changelog is updated Today.
Please don’t worry. Your problem is solved in latest version. You can redownload the package theme on Themeforest Or give me info your site. I will help.
Don’t forget to mark reply as private below if you share any sensitive data.
Thank you 🙂
- This reply was modified 3 months ago by Sen Do Thi.
- August 26, 2017 at 7:36 am #6111
There are 2 methods to update WordPress themes:
1.1 Update theme Through WordPress Admin Panel:
For this method you should first install the Theme Upgrades Tool.
Unzip the file you just downloaded from ThemeForest and locate the WordPress Theme. (wp_bullet.zip).
Login to your WordPress Dashboard.
Click on “Appearance > Themes”.
Click on Add New button on this page
Click on Upload Theme Button
Click “Choose File” and locate the new theme file. (wp_bullet.zip).
In the “Upgrade existing theme?” option choose “Yes” from the dropdown list.
Click “Install Now”.
1.2 Update Through FTP:
Login to your Themeforest account and go to downloads (Dashboard > Downloads).
Download the theme to your computer.
Install an FTP program (for example, Filezilla is free).
Retrieve your FTP login information from your hosting admin panel and login into your hosting via FTP.
Unzip the item main file.
Locate theme.zip and unzip it. Make sure your unzipping software does not create an extra directory with the same name, nested into each other.
Drag and drop theme main folder into your FTP program with the destination: “YOUR_HOSTING_ROOT/YOUR_SUBDIRECTORY/wp-content/themes/”.
The FTP program will give a warning that there is an existing directory with the same name, choose to Replace All.
It will take between 15 to 30 minutes to replace all files. Once you are done, login to your WordPress dashboard and go to Theme Options. On the header (beside Theme Options logo) the theme version will be changed to the latest version. This is the indication that your theme is updated. We recommend method one which takes less than one minute.
Please do it the right way!
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