- November 28, 2017 at 2:33 pm #9230
I have attempted to fix these issues through the SPCharityPlus plugin, the WPBakery Page Builder and the Appearance options just in case one builder was negating the SP plugin. Things are not matching…I am reading this doc for help: https://spyropress.com/docs/charityplus/
-I selected the 4th header option (the opacity grey option) and it’s only appearing on 2 of the pages; Home and Contact pages have a solid white header with my logo, while the other pages are opacity grey but with the charityplus logo.
-The custom colors I selected in Header Default does not appear on any of the pages
-I cannot change the background image in the header section from the default image that came with the download. I deleted it and yet it remains.
Appreciate your assistance.
- November 29, 2017 at 1:40 am #9412
I hope you are well today and thanks for asking the question.
To help you with this issue I need to check your FTP+wp-admin. Please provide your FTP+wp-admin login details to move further with this issue. Don’t forget to mark reply as private below if you share any sensitive data.
It would better if you can show me screenshot to clarify your problems.You can use lightshot sotfware to take and share screenshot, it easy to use:
- December 5, 2017 at 2:54 pm #10117
Also, not sure if you’re aware, just a friendly heads up, the WPBakery Page Builder Plugin says it requires an update but since it was included in the theme WPB says: “If you got WPB in a theme, that means that theme author has a license and only he/she can download latest versions of WPB and include it in the theme.”
Thank you once again!
- December 6, 2017 at 4:03 pm #10230
Sorry i don’t want to bother you but can you help me one thing?
Could you please give me 5 star and Good Review for us on themeforest. You can do it on download page at themeforest, screen: http://prntscr.com/6x3k63
It’s my pleasure to assist you. If you have any questions with our theme. Thanks for choosing our theme and have a great day ahead!
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