- April 19, 2017 at 3:45 am #2679
The Charixy theme works fine with latest version of VC plugin(5.1). Before update anything, you should be backup your site to avoid risk.
Please feel free to contact us with any questions you might have, we’re always happy to help.
- April 19, 2017 at 2:29 pm #2693
Ok, then I need support on two issues:
1. Team Carousel. I have added it to the home page, added 2 team members, saved, but it says on the page, Please add member.
You can see at http://christy.eflit.com/ click on Team in menu.
2. CMS Carousel. I have a block for Donations with category Fundraiser. The editor does not find the category Fundraiser, so I had to put all the other donations in draft mode so they won’t show up.
I will send you login info in next post.
- April 21, 2017 at 1:33 pm #2750
Thank you for fixing the Team issue. What was the issue?
Please check the Donation Categories, there is a category called Fundraiser. YOu will see it has a post count of 4. The carousel, will not let me enter Fundraiser in the short code.
Also – One last issue, the paypal does not work. I have a sandbox account set up and when you click on donate, fill out the form and hit submit, it goes to an internal server error. When I test the live account I get this message. “Things don’t appear to be working at the moment. Please try again later.”
We have a big presentation on Monday and these two items are preventing us from finishing the site.
- April 21, 2017 at 7:39 pm #2752
OK, now I have a 3rd issue. I’m not sure what you did to the theme code but now I cannot add address, date or time on the event calendar.
My client has a large presentation on Monday evening and at this point we are seriously considering asking for a return on our money and use another theme.
- April 22, 2017 at 2:53 am #2762
About what did i do: I just fixed code in Team Carousel vc_template, it isn’t related to the event carlendar.
About the paypal issue and the event calendar issue. Could you please show me screenshot for details issue?
You can use lightshot software to take screenshot easy:
Please answer me as soon as possible. I will help you with priority mode.
- This reply was modified 1 year, 1 month ago by Sen Do Thi.
- May 4, 2017 at 3:14 am #3235
You mean is that issue?
It is not from our theme,Please read this topic, hope that helps:
You must be logged in to reply to this topic.