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Support Policy

We really care about customer support services and guarantee to response to all support topics within 24 hours on weekday (a bit longer over weekend). Due to different timezone, you may get very fast response when we are available; our timezone is: GMT+7.

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Knowledgebase

Change log Revolution
Play/Pause Video on Rollover Revolution
Create a Play/Pause Button for Slider Progress or Videos
500 Internal Server Error
Common Installation Issues
I Lost My Widgets And Menu During Update!
Custom Permalinks Return 404 Errors
Instal Error: Destination Folder Already Exists
I am getting a PHP is_readable() warning
Quick Fix: Briefly unavailable for scheduled maintenance.

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