Home › Forums › SpyroPress Themes › Pixelogic › Conflicts with WordPress

This topic contains 2 replies, has 2 voices, and was last updated by  Maria Do 1 week, 2 days ago.

How would you rate the support you received?
1 Star2 Stars3 Stars4 Stars5 Stars (No Ratings Yet)
Loading...

  • Author
    Posts
  • June 6, 2019 at 6:19 pm #47283

    lucy666999
    Participant

    Hi there, I was wondering if you could help I have bought the Pixelogic template from Envato. I have uploaded it into WordPress and I am using WP Bakery to edit it, however the template requires plugin EF4-Framework. When you activate the EF4-Framework plugin then this stop the from end of WP Bakery working? Please could you help me rectify this?

  • June 6, 2019 at 6:20 pm #47284

    lucy666999
    Participant

    Just to rectify the EF4-Framework plugin stops the front end of WP Bakery working, only allowing to use the back end.

  • June 8, 2019 at 3:18 pm #47381

    Maria Do
    Keymaster

    I hope you are well today and thanks for asking the question.

    Please send the following information to get the support faster:

    – FTP’s information
    – Site’s URL
    – WordPress admin account
    – Purchase Code& Purchase Date(to ensure you have bought the theme and deserve the good support):

    attached the invoice from envato.

    I will check your site to find out the solution.

    Don’t forget to mark reply as private below if you share any sensitive data.

  • Author
    Posts

You must be logged in to reply to this topic.