Home Forums RedExp Themes Suarez Demo Content

This topic contains 3 replies, has 3 voices, and was last updated by  Maria Do 4 months, 1 week ago.

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  • #39998

    smoke417
    Participant

    Hi,

    I cannot get the demo content to install. It stops at 5% when I go to Tools//Install Demo. All the plug ins are activated and WP is fully updated.

    Can you let me know what files I need to upload via FTP and to what directory within the WP install?

    Thanks.

  • #40072

    Maria Do
    Keymaster

    Hi

    At the basic level, this theme will require the following conditions:

    Apache 2.x or Microsoft IIS 7
    PHP 5.6.x or 7.x
    MySQL 5.0.4 or higher
    WordPress 4.5.+
    We Recommended PHP configuration limits are as follows:

    max_execution_time 120s

    memory_limit 128M

    post_max_size 120M

    upload_max_filesize 64M

    Please check your server configs.

    And Please send the following information to get the support faster:

    – FTP’s information
    – Site’s URL
    – WordPress admin account
    – Purchase Code (to ensure you have bought the theme and deserve the good support)

    I will check your site to find out the solution.

    Don’t forget to mark reply as private below if you share any sensitive data.

  • #41434

    klewis888
    Participant
    This reply has been marked as private.

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