Home Forums SpyroPress Themes Charity Plus Header and logo not changing

This topic contains 9 replies, has 4 voices, and was last updated by  Maria Do 2 months, 3 weeks ago.

  • Author
    Posts
  • #42330

    LevMed
    Participant

    I have installed Charity Plus and I am not able to customize the site. Some elements change some do not. I am completely unable to change the logo. or the header options. Please advise.

  • #42746

    Maria Do
    Keymaster

    I hope you are well today and thanks for asking the question.

    Please send the following information to get the support faster:

    – FTP’s information
    – Site’s URL
    – WordPress admin account
    – Purchase Code (to ensure you have bought the theme and deserve the good support)

    I will check your site to find out the solution.

    Don’t forget to mark reply as private below if you share any sensitive data.

    • #43325

      LevMed
      Participant
      This reply has been marked as private.
  • #43187

    Antonio Navarro
    Participant

    LevMed, can you tell me how you were able to get this resolved? I am having the exact same issue with this theme.

    • #43326

      LevMed
      Participant

      not yet still waiting

  • #43278

    Maria Do
    Keymaster

    Did you enable “Dev Mode” in theme options?

  • #43324

    LevMed
    Participant

    I have not. I will try now…no,not working

    • #43367

      Maria Do
      Keymaster

      Ok please focus on your ticket.

      Thank you.

  • #44972

    mariemiles
    Participant

    Hey, LevMed & Antonio, did you guys find or get a fix for this? I am having the same issue with the logo.

    • #44980

      Maria Do
      Keymaster

      Hi mariemiles

      Please focus on your ticket.

      Thank you.

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