Home Forums SpyroPress Themes Charity Plus header background image not showing

This topic contains 10 replies, has 2 voices, and was last updated by  Maria Do 2 months, 3 weeks ago.

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  • #33805

    Luigi Pullano
    Participant

    When ever I click on a new page at first the background is not showing (see screenshot https://prnt.sc/l8b4ny). I have to scroll down in order to see the image. Can you please let me know how I can fix that?

    Thanks

  • #33853

    Maria Do
    Keymaster

    Please send the following information to get the support faster:

    – FTP’s information
    – Site’s URL
    – WordPress admin account
    – Purchase Code (to ensure you have bought the theme and deserve the good support)

    I will check your site to find out the solution.

    Don’t forget to mark reply as private below if you share any sensitive data.

  • #33896

    Luigi Pullano
    Participant

    Here are the info that you requested:

    Let me know

    Thanks.

  • #33898

    Luigi Pullano
    Participant
    This reply has been marked as private.
  • #33944

    Maria Do
    Keymaster

    I will show you solution as soon as possible.

    thank you.

  • #33946

    Maria Do
    Keymaster

    Hi again

    Your problem is fixed. Please check it again:

    http://micba.com/index.php/daycare/daycare-trips-events/

  • #33947

    Maria Do
    Keymaster

    Could you please give me 5 star and Good Review for us on themeforest. You can do it on download page at themeforest, screen: http://prntscr.com/6x3k63

    It’s my pleasure to assist you. If you have any questions with our theme. Thanks for choosing our theme and have a great day ahead!

  • #37884

    Luigi Pullano
    Participant
    This reply has been marked as private.
  • #37898

    Maria Do
    Keymaster

    Hi

    I’ve checked. I can see the background image in header section works fine on chrome browser:

    http://prntscr.com/m7a48y

  • #39185

    Luigi Pullano
    Participant
    This reply has been marked as private.
  • #39417

    Maria Do
    Keymaster

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