Home Forums RedExp Themes Mercy Heart Issue with CSS

This topic contains 1 reply, has 2 voices, and was last updated by  Maria Do 3 months, 2 weeks ago.

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  • #45325

    tlovvorn
    Participant

    I have been using the Mercy Heart theme for over two years without an issue. Recently, the site started breaking anytime I tried to make an update to a page. Specifically, I am using the Child theme and when I would update, the title bar for that page would start showing and the full width page as I had designed would no longer be full width.

    Here is what I received from Flywheel support about the issue:

    Hi Traylor,

    I’ve been looking into this issue a little, and believe that this is down to how you have the theme configured. Even if you don’t change _anything_ on the page, just hit the “Update” button, then the page title “!! Men” appears.

    The only thing that could really explain this is, if somewhere i n the settings, someone configured pages to display the title by default. This might be something in your theme, or it might be a customization.

    For what it’s worth, I see the following in your CSS:

    “`
    .page-id-10153 #page-title {
    display: none;
    }
    “`

    Problem is that this page no longer has that ID. It would match `page-id-11278` but not 10153. You might want to update that CSS, or even better, define it in a more generic way.

    This is something the developer of your child theme should be able to help with. It won’t do any good to restore again, because any time you make any update at all to this page, the problem will recur. If you fix the CSS in the child theme, though, it should go away for good.

    Hope this helps! Please let me know if you have any questions!

    **Mike**

    Please help! I need to resolve ASAP

  • #45410

    Maria Do
    Keymaster

    I hope you are well today and thanks for asking the question.

    Please send the following information to get the support faster:

    – FTP’s information
    – Site’s URL
    – WordPress admin account
    – Purchase Code& Purchase Date(to ensure you have bought the theme and deserve the good support):

    attached the invoice from envato.

    I will check your site to find out the solution.

    Don’t forget to mark reply as private below if you share any sensitive data.

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