Home Forums RedExp Themes Bixbang Page content shifts

This topic contains 15 replies, has 2 voices, and was last updated by  ishakteyran 1 day, 22 hours ago.

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  • #52831

    ishakteyran
    Participant

    we have installed and activated your fashion demo on our website. We also changed a few articles in the main page slider and in the boxes below. And then we saw a problem. When the homepage loads, the section below the slider section shifts to the right and can not be seen (except a very small portion of the left-most images). But the footer has no shifting problem.
    What could cause such a problem as we just changed the texts (we didn’t change the images) and how could we solve this?

  • #52836

    Maria Do
    Keymaster

    Please send the following information to get the support faster:

    – FTP’s information
    – Site’s URL
    – WordPress admin account
    – License certificate(to ensure you have bought the theme and deserve the good support).

    I will check your site to find out the solution.

    Don’t forget to mark reply as private below if you share any sensitive data.

  • #52904

    ishakteyran
    Participant
    This reply has been marked as private.
  • #52969

    Maria Do
    Keymaster

    Please give me all info as i requested before so i can help you.
    Regards!

  • #53230

    ishakteyran
    Participant
    This reply has been marked as private.
  • #53271

    Maria Do
    Keymaster

    Hi

    I can’t see the first problem. PLease show me some screenshots for details.

    About Bakery page builder: it is showed:

    http://prntscr.com/opwuhp

  • #53307

    ishakteyran
    Participant

    Is there a way to prevent the newsletter to pop up after every page load?

    Also when I click the user icon on the header, the login form comes but the register form doesn’t show (see the image attached please). How can we make it appear?

    • This reply was modified 2 weeks, 2 days ago by  ishakteyran. Reason: forgot to add the image
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  • #53425

    Maria Do
    Keymaster

    You can turn off Newsletter Popup at here:

    http://prntscr.com/oqdraf

  • #53586

    ishakteyran
    Participant

    Well, we just need to show the newsletter popup once and after that even if the visitor doesn’t check the “Don’t show this window again checkbox” the popup shouldnot be seen. Is there a way to achieve this?

    Also you didn’t say anything about the registerForm invisibility that I mentioned in my previous message. Is there a way to fix that as well? because we will need our visitors to sign up too.

  • #53671

    Maria Do
    Keymaster

    The newsletter popup : if you don’t want to show it again, you have to click checkbox “Never see this message again”:

    http://prntscr.com/orethv

    The RegisterForm: I saw it is showed:

    http://prntscr.com/oreuac

  • #53735

    ishakteyran
    Participant

    The pic you shared shows LOGIN FORM. But what I asked was REGISTER form. please see the attached picture in my related message.

  • #53782

    Maria Do
    Keymaster

    Our specialist are working on it. It will be resolved as soon as possible.

  • #53783

    Maria Do
    Keymaster

    Hi again

    The Register form is shown:

    http://prntscr.com/orw2t7

    You need to enable “Membership” option in Settings:

    https://prnt.sc/orw265

  • #54962

    ishakteyran
    Participant

    as you can see in the images attached, the header on mobile view is completely overlapping with each section. What could be a good way to fix this?

    Attachments:
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  • #54979

    Maria Do
    Keymaster

    Fixed:

    http://prntscr.com/owd2dt

    Solution is inscrease height of header-top.

  • #55006

    ishakteyran
    Participant

    well it seems you have solved the issue ONLY for homepage. But for the other pages the problem continues. In which files or settings did you change the height of the header top?

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