Home Forums RedExp Themes Volter Portfolio and team page problem

This topic contains 12 replies, has 2 voices, and was last updated by  Maria Do 3 months ago.

  • Author
    Posts
  • #45604

    nost
    Participant

    Hi,

    First of all sorry for my bad English writing, it’s not my first language.

    I just realize that the PORTFOLIO and TEAM page are no longer working. It only shows a blank page :
    https://eloqui.ca/portfolio/
    https://eloqui.ca/nous/notre-equipe/

    But i can see portfolio item page for example :
    https://eloqui.ca/portfolio/piscine-mirabel/

    Same for the team page :
    https://eloqui.ca/team/laurie/

    I restore an old backup “updaft” of 2 months but the problem is still present. I’m pretty sure those pages was working well last week.

    Can you help ?

    Thanks for your time and support,

    Dany

  • #45623

    nost
    Participant
    This reply has been marked as private.
  • #45639

    Maria Do
    Keymaster

    Hi

    Your SFTP isn’t working for me:

    http://prntscr.com/nmnyr0

    And please show me Purchase Code& Purchase Date(to ensure you have bought the theme and deserve the good support).

    Thank you.

  • #45642

    nost
    Participant
    This reply has been marked as private.
  • #45645

    nost
    Participant
    This reply has been marked as private.
  • #45792

    nost
    Participant

  • #45836

    Maria Do
    Keymaster
    This reply has been marked as private.
  • #45837

    Maria Do
    Keymaster
    This reply has been marked as private.
  • #45922

    nost
    Participant
    This reply has been marked as private.
  • #45969

    nost
    Participant
    This reply has been marked as private.
  • #46011

    Maria Do
    Keymaster

    Hi

    You have installed too many 3rd plugins for your site.

    Could you please disable it temporarily?

  • #46049

    nost
    Participant

    Hi,

    I cannot disable all plugins and wait for your answer, something it takes more then 24hours to get an answer. We cannot have our website down for that long

    Forgot the Portfolio problem

    Can you only fix the problem with the Theme update ?

  • #46124

    Maria Do
    Keymaster

    Please check FTP info again. I can’t connect:

    http://prntscr.com/nplrr8

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