Home Forums RedExp Themes Food & Pizzeria problem with woocommerce update

This topic contains 2 replies, has 2 voices, and was last updated by  Maria Do 4 months, 4 weeks ago.

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  • #38731



    I bought the Food & Pizzeria – Ultimate Delivery WordPress Theme and I have some troubles with woocommerce.
    Please I need your urgent help with these.

    My purchase code in envato is 4d4c3caf-3015-4560-94d1-d9943c8d4e6e.

    Hereunder you can find my issue.

    ### WordPress Environment ###

    Home URL: http://www.florde.cl
    Site URL: http://www.florde.cl
    WC Version: 3.5.4
    Log Directory Writable: ✔
    WP Version: ❌ 4.9.9 – Hay una versión nueva de WordPress disponible (5.0.3)
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: es_ES
    External object cache: –

    ### Server Environment ###

    Server Info: Apache
    PHP Version: 7.0.33 – Recomendamos usar la versión 7.2 o superior de PHP para un mayor rendimiento y seguridad. Cómo actualizar tu versión de PHP
    PHP Post Max Size: 55 MB
    PHP Time Limit: 60
    PHP Max Input Vars: 1000
    cURL Version: 7.60.0

    SUHOSIN Installed: –
    MySQL Version: 10.2.19-MariaDB-cll-lve
    Max Upload Size: 55 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔

    ### Database ###

    WC Database Version: 3.5.4
    WC Database Prefix: w47fa_
    MaxMind GeoIP Database: ✔
    Tamaño total de la base de datos: 0.65MB
    Tamaño de los datos de la base de datos: 0.49MB
    Tamaño del índice de la base de datos: 0.16MB
    w47fa_woocommerce_sessions: Datos: 0.00MB + Índice: 0.00MB
    w47fa_woocommerce_api_keys: Datos: 0.00MB + Índice: 0.00MB
    w47fa_woocommerce_attribute_taxonomies: Datos: 0.00MB + Índice: 0.00MB
    w47fa_woocommerce_downloadable_product_permissions: Datos: 0.00MB + Índice: 0.00MB
    w47fa_woocommerce_order_items: Datos: 0.00MB + Índice: 0.00MB
    w47fa_woocommerce_order_itemmeta: Datos: 0.00MB + Índice: 0.00MB
    w47fa_woocommerce_tax_rates: Datos: 0.00MB + Índice: 0.00MB
    w47fa_woocommerce_tax_rate_locations: Datos: 0.00MB + Índice: 0.00MB
    w47fa_woocommerce_shipping_zones: Datos: 0.00MB + Índice: 0.00MB
    w47fa_woocommerce_shipping_zone_locations: Datos: 0.00MB + Índice: 0.00MB
    w47fa_woocommerce_shipping_zone_methods: Datos: 0.00MB + Índice: 0.00MB
    w47fa_woocommerce_payment_tokens: Datos: 0.00MB + Índice: 0.00MB
    w47fa_woocommerce_payment_tokenmeta: Datos: 0.00MB + Índice: 0.00MB
    w47fa_woocommerce_log: Datos: 0.00MB + Índice: 0.00MB
    w47fa_commentmeta: Datos: 0.00MB + Índice: 0.00MB
    w47fa_comments: Datos: 0.00MB + Índice: 0.01MB
    w47fa_links: Datos: 0.00MB + Índice: 0.00MB
    w47fa_newsletter: Datos: 0.00MB + Índice: 0.00MB
    w47fa_newsletter_emails: Datos: 0.00MB + Índice: 0.00MB
    w47fa_newsletter_sent: Datos: 0.00MB + Índice: 0.00MB
    w47fa_newsletter_stats: Datos: 0.00MB + Índice: 0.00MB
    w47fa_newsletter_user_logs: Datos: 0.00MB + Índice: 0.00MB
    w47fa_options: Datos: 0.16MB + Índice: 0.03MB
    w47fa_postmeta: Datos: 0.10MB + Índice: 0.05MB
    w47fa_posts: Datos: 0.23MB + Índice: 0.02MB
    w47fa_termmeta: Datos: 0.00MB + Índice: 0.00MB
    w47fa_terms: Datos: 0.00MB + Índice: 0.01MB
    w47fa_term_relationships: Datos: 0.00MB + Índice: 0.01MB
    w47fa_term_taxonomy: Datos: 0.00MB + Índice: 0.01MB
    w47fa_usermeta: Datos: 0.00MB + Índice: 0.01MB
    w47fa_users: Datos: 0.00MB + Índice: 0.01MB
    w47fa_wc_download_log: Datos: 0.00MB + Índice: 0.00MB
    w47fa_wc_webhooks: Datos: 0.00MB + Índice: 0.00MB
    w47fa_wpmm_subscribers: Datos: 0.00MB + Índice: 0.00MB

    ### Post Type Counts ###

    attachment: 66
    customize_changeset: 12
    gallery: 16
    nav_menu_item: 14
    page: 21
    post: 18
    revision: 2
    teams: 4
    testimonials: 3
    wpcf7_contact_form: 4

    ### Security ###

    Secure connection (HTTPS): ❌
    Tu tienda no está usando HTTPS. Aprende más sobre HTTPS y los certificados SSL.
    Hide errors from visitors: ✔

    ### Active Plugins (11) ###

    Cmssuperheroes: por Luan Nguyen
    Cong Nguyen –

    Contact Form 7: por Takayuki Miyoshi – 5.1.1
    Custom Post Type UI: por WebDevStudios – 1.6.1
    EF3 Import And Export: por FOX – 1.5.0
    Gutenberg: por El equipo de Gutenberg – 4.9.0
    WPBakery Page Builder: por Michael M – WPBakery.com – 5.6
    Newsletter: por Stefano Lissa
    el equipo de Newsletter – 5.8.8

    Regenerate Thumbnails: por Alex Mills (Viper007Bond) – 3.1.0
    WooCommerce Blocks: por Automattic – 1.3.1
    WooCommerce: por Automattic – 3.5.4
    WP Maintenance Mode: por Designmodo – 2.2.2

    ### Settings ###

    API Enabled: –
    Force SSL: –
    Currency: CLP ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)

    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)

    ### WC Pages ###

    Base de la tienda: #459 – /shop/
    Carrito: #518 – /cart/
    Finalizar compra: #520 – /checkout/
    Mi cuenta: #993 – /mi-cuenta/
    Términos y condiciones: ❌ Página sin definir

    ### Theme ###

    Name: WP Pizzeria
    Version: 2.3
    Author URL: https://themeforest.net/user/redexp
    Child Theme: ❌ – Si estás modificando WooCommerce en un tema padre que no has creado personalmente
    te recomendamos utilizar un tema hijo. Ver: Cómo crear un tema hijo

    WooCommerce Support: ✔

    ### Templates ###

    Overrides: La version 3.3.0 de wp_pizzeria/woocommerce/archive-product.php está obsoleta. La versión del núcleo es la 3.4.0
    La version 3.3.0 de wp_pizzeria/woocommerce/cart/cart.php está obsoleta. La versión del núcleo es la 3.5.0
    La version 2.1.0 de wp_pizzeria/woocommerce/single-product/add-to-cart/external.php está obsoleta. La versión del núcleo es la 3.4.0
    La version 3.3.0 de wp_pizzeria/woocommerce/single-product-reviews.php está obsoleta. La versión del núcleo es la 3.5.0

    Outdated Templates: ❌

    Aprende cómo actualizar

    Please let me know if you can solve this.

    Best Regards.

  • #39011



    I need an urgent reply on this.

    Please your support.

  • #39107

    Maria Do

    I hope you are well today and thanks for asking the question.

    Please send the following information to get the support faster:

    – FTP’s information
    – WordPress admin account.

    I will check your site to find out the solution.

    Don’t forget to mark reply as private below if you share any sensitive data.

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