Home Forums SpyroPress Themes La Boom Restaurant

This topic contains 12 replies, has 2 voices, and was last updated by  Maria Do 2 months, 2 weeks ago.

How would you rate the support you received?
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  • #39724

    chaijxiong
    Participant

    Based on the instruction under the PAGES => RESTAURANT section, when adding new menu item, I should be able to associate an item with different categories/subcategories, but that option is not available on the page.

    When preview the item, the following warning shows up on the page.
    Warning: count(): Parameter must be an array or an object that implements Countable in H:\root\home\#######\www\UMCNew\wp-includes\post-template.php on line 284

    Please advice on how to resolve the issue.

  • #39725

    chaijxiong
    Participant
    This reply has been marked as private.
  • #39779

    chaijxiong
    Participant

    Any thoughts?

  • #39968

    chaijxiong
    Participant

    Let me know if the issue addressed above can be resolved.
    Thanks.

  • #40218

    Maria Do
    Keymaster

    I hope you are well today and thanks for asking the question.

    Please send the following information to get the support faster:

    – FTP’s information
    – Site’s URL
    – WordPress admin account
    – Purchase Code (to ensure you have bought the theme and deserve the good support)

    I will check your site to find out the solution.

    Don’t forget to mark reply as private below if you share any sensitive data.

  • #40328

    chaijxiong
    Participant
    This reply has been marked as private.
  • #40448

    chaijxiong
    Participant

    If you can’t solve the issue, or no time to take a look, I like to get a refund for the template. I cannot wait because my site has to be up.
    Let me know. It has been six (6) days and no one really has done anything for this ticket.

    Thanks.

  • #40535

    Maria Do
    Keymaster

    Good morning!

    I’m working on your site.

    Thank you for your patience!

  • #40537

    Maria Do
    Keymaster

    Hi again

    Please give me FTP info your site.

    I need to edit file.

    Thank you.

  • #40586

    chaijxiong
    Participant
    This reply has been marked as private.
  • #40600

    Maria Do
    Keymaster

    Thank you your info.

    Your problem is solved. Please check it:

    http://prntscr.com/mt2v15

  • #40639

    chaijxiong
    Participant

    WPBakery Page Builder update failed (outdated).

    The update process is starting. This process may take a while on some hosts, so please be patient.

    Enabling Maintenance mode…

    Updating Plugin WPBakery Page Builder (1/1)
    An error occurred while updating WPBakery Page Builder: To receive automatic updates license activation is required. Please visit Settings to activate your WPBakery Page Builder. Got WPBakery Page Builder in theme?

    Disabling Maintenance mode…

    All updates have been completed.

  • #40669

    Maria Do
    Keymaster

    Hi

    The Visual Composer plugin is updated.

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