Home Forums RedExp Themes Sport Center Sample Demo Install not working

This topic contains 3 replies, has 2 voices, and was last updated by  Maria Do 1 year, 4 months ago.

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  • #11010

    Kilobits
    Participant

    Hello,

    I purchased the Sport Center theme today. I installed it and activated it. However, when I try to import the demo data (xml file), I get errors. I tried using the WordPress Installer and even downloading a different One Click Install plugin but nothing. I removed all files from the theme, installed an old theme I had and the demo file for that one and had no problems. Is there anything I could do? This is what I get: https://prnt.sc/htzzfa

    Thank you,

    Kilo

  • #11012

    Kilobits
    Participant

    My purchase code is: a57f12b8-c042-4c39-812d-745f842af961

  • #11013

    Kilobits
    Participant

    I already changed php settings to:

    max_execution_time 120s

    memory_limit 128M

    post_max_size 120M

    upload_max_filesize 32M

  • #11022

    Maria Do
    Keymaster

    Hi

    1.At the basic level, this theme will require the following conditions:

    Apache 2.x or Microsoft IIS 7
    PHP 5.6.x or 7.x
    MySQL 5.0.4 or higher
    WordPress 4.5.+
    We Recommended PHP configuration limits are as follows:

    max_execution_time 120s

    memory_limit 128M

    post_max_size 120M

    upload_max_filesize 32M

    2. To import DEMO data for your site, List work should be:

    – Clean your wordpress( content and theme ).
    – Config server as above sugesstions.
    – Install and activate theme.
    – Install and activate plugins of theme: Appearance->Install plugins.
    – Setup sample data: Tools->Install Demo.

    3.Please don’t hesitated to contact us again if You can’t figured out.
    Thank you!

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