This topic contains 10 replies, has 3 voices, and was last updated by  Maria Do 3 months, 2 weeks ago.

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  • #35913

    gvang
    Participant

    Hello.
    I have purchased Little People Kindergarten Theme for Joomla.
    As I need to make it multilingual, by enabling multilingual support on the quickstart version of Joomla included (3.6.5), the site does not work (first page does not get generated, html error 500).
    So i thought i would install a fresh copy of Joomla, and try to copy through SP Pagebuilder (with import/export function), the pages from the theme.
    This demanded to buy SP Page Builder Pro (which I did), and after installing pro over quickstart lite version, i could export pages with all settings.

    Now the problem:
    The addon “TEAM CAROUSEL” initially working normally on SP Page Builder Lite, does not work anymore on SP Page Builder Pro.
    This means I cannot edit the addon settings.
    But I do need multilingual site, which does not work on the quickstart version of the Theme.
    Is there any chance you can advise how we can get the team carousel addon work on the Pro version of SP PageBuilder?

    Regards,
    George

  • #36015

    Harry
    Keymaster

    Hi

    Can you send me info site( admin + ftp ) with private reply, we can check what did you do

    Thanks

  • #36016

    Harry
    Keymaster

    Hi

    Can you send me info site( admin + ftp ) with private reply, we can check what did you do

    Thanks

  • #36414

    gvang
    Participant
    This reply has been marked as private.
  • #37160

    gvang
    Participant

    So did you check?
    It has been a month now.

    Merry Christmas.

  • #37163

    Harry
    Keymaster

    Hi @gvang

    Can you send me sp builder pro for test via email ( webmaster@spyropress.com )

    Thank you

    Merry Christmas & Happy new year

  • #37809

    gvang
    Participant
    This reply has been marked as private.
  • #37975

    gvang
    Participant

    Hello.

    I am still awaiting a response from you.
    By the way, I discovered that except the TEAMS CAROUSEL addon, the KID ROOM also doesn’t work.

    So, do you plan to update these addons to work with the latest HELIX framework or not?

    Regards,

    George

  • #38078

    gvang
    Participant

    Hi.
    Can you please give me an update on our issues??

    Why does it take so long for you to respond?

    Regards,
    George

  • #41399

    gvang
    Participant

    Well??

    Do you provide support or not?

  • #41469

    Maria Do
    Keymaster

    Please focus question on the webmaster@spyropress.com email.

    Thank you.

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